Policies for Jay Skyler Guitar Instruction

1. Payment Methods
2. Prepaid Plans
3. Rates
4. Assignment of Time Slots
5. Books and Materials
6. Registration and Administrative Fees
7. Lesson Expiration and Refund Policy
8. Privacy Policy
9. Guest Policy

 Payment Methods:

 

Cash is the preferred payment method. I can accept credit card payments for Gift Certificates and prepaid lesson plans through Paypal. For maximum security, I send a custom invoice for each order (and so I cover the transaction fee).

I can also accept checks, but I have had a couple of bad experiences depositing checks directly into my own account, and banks are currently charging a flat fee of $10 - $15 to cash checks at their own branches. But if this is the only feasible option I can accept them.

Prepaid Plans:

Discounts are available for prepaying lessons in monthly plans.

If your time slot has 5 weeks in a month, the fifth week is free.(This will happen every three months). And you have until the end of the calendar month to reschedule any missed classes (instructor time permitting), not the end of the week like most music schools.

If you are starting in the middle of a month you can either prepay the remaining weeks at 1/4 the monthly rate x the number of weeks remaining or we can set the month to begin at the date of first payment (whatever is better for you).

There is no penalty for rescheduling within the month, but any lessons unused at the end of the month are lost.

Rates:

I do not publish rates online as they tend to get spidered and cached on other sites and search engines, and pop up years later when they may no longer be accurate. Please contact me for current rates and availability.

 

Assignment of Time slots:

 If you need to switch your weekly lesson time let me know as soon as possible. If two students request the same time slot, the slot is assigned based on seniority.

I cannot  book time slots for a first lesson more than 10 days in advance during the period between December 25th and Feb 14th unless prepaid. This is my busiest time of year and I need to have open slots for students redeeming Holiday Gift Certificates.

Books and Materials:

You are required to bring blank fretboard diagrams. These can be printed off the web site or you may purchase a book of them. You are also responsible for bringing your own guitar picks, a spare set of strings, and a pen. If you need to play one of my guitars I need to know 24 hours in advance. You will progress faster on your own instrument.

Registration and Administrative Fees:

 There are no registration, membership, or administrative fees.

Lesson Expiration and Refund Policy:

 Lessons never expire. Neither do gift certificates. There will be no refunds for unused lessons under any circumstances, as you are welcome to pay lesson by lesson.

Canceling Classes:

Students paying lesson by lesson must cancel by 9:00pm the night before the start of a lesson or be charged for it. If there is a legitimate reason, let me know, as I will waive this fee at my discretion. You may either phone or e-mail. If you need to cancel in under 24 hours please phone or text.

Weekly students canceling last minute may reschedule (if I have available times open) in the next 3 days to avoid being charged for the lesson.

Monthly students have until the end of the calendar month or will lose prepaid lessons.

I cannot always guarantee a suitable replacement lesson time especially on short notice on short notice! But I will always make every attempt and am almost always able to figure something out with students.

Privacy Policy:

 Personal information will not be shared, sold or rented with any other organization.

 

Guest Policy

All students are welcome to bring along a guest if it makes them feel more comfortable or they are driving the student home, etc. My studio is rather large (384 Square Feet) and there are couches for guests to sit on. There's no shortage of reading material, however, its all on music theory and guitar technique, so I'd recommend bringing something to read.

Additional guitar students during a lesson time (meaning they are playing a guitar and participating in the primary students lesson) will be charged a $15 flat fee for the hour on top of the students normal rate.

There is obviously no charge for guests relaxing on the couch waiting to drive you home, etc.